Privacy Policy

Information We Collect

• Contact information you provide when scheduling an inspection or submitting a contact form — name, email, phone number, and property address
• Communications you send us via email, SMS, or our contact forms
• Website usage data such as pages visited and general browser/device information, collected automatically through standard analytics tools

How We Use Your Information

• To schedule, confirm, and deliver inspection services
• To send your inspection report and related follow-up communications
• To respond to questions submitted through our contact forms
• To send appointment reminders and service-related updates via email or SMS, where you've consented
• To improve our website and services

SMS & Text Messaging

If you opt in to receive text messages from us regarding scheduling or appointment updates, you may reply STOP at any time to opt out, or HELP for assistance. Message and data rates may apply. We do not share your mobile information with third parties for marketing purposes.

Information Sharing

We do not sell your personal information. We may share information with third-party service providers who help us operate our business — such as scheduling platforms, report-delivery software, and payment processors — solely for the purpose of providing our services to you.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

• You may opt out of marketing communications at any time
• You may request to review or update the information we hold about you
• You may request deletion of your information, subject to any legal or business record-keeping requirements

Contact Us

If you have questions about this privacy policy or how your information is handled, contact us at [email protected] or call 440-865-0763.